Saturday, May 24, 2014

Revenge of the Non-Fiction Writer


I know we've all been told that readers have the attention span of pancakes. We've been told we only have .0003 nanoseconds to get the reader's attention before they will just go elsewhere. We've been told that we'll never get seen if we don't find a way to optimize our SEO to show up on the first Google search results page. And yada yada yada.

My contention: we writers may be making things worse.

By focusing on competing with other writers for the increasingly impatient eyeballs amid an ever-growing sea of writings, we might be doing ourselves a disservice: if they only stick around for brief moments then we try and grab them faster, it just drops that bar lower and lower.

If we all required them to stick around longer they would start sticking around longer. But we can't afford to take that chance now, can we?

At some point this will self-correct, but I know a few things which are not shown in the "expert studies":

     * Many folks I personally know who want to research something will probably not look up the information efficiently to begin with. I can't tell you how many times I've been told - even at work - that no one could find anything about the topic they wanted to find, and I get a hundred hits with my first try, all because searched efficiently.

     * If most folks actually want to know about cystic fibrosis, they aren't going to just take the first Google return and run. They will spend a good minute just looking over the page of returns, taking a moment to try and take in the information in front of them. Not everyone researching a topic is a skilled SEO-savvy net ranger. In fact, most people aren’t.

     * Here’s another thing about writing an informational post: it’s never good to dawdle when getting your information started, but it’s a mistake to think that no one will give your article a chance if you don’t have the instant gratification hook. Maybe busy publishers and agents need that hook, simply because they have a pile of things they have to read as part of their job and can’t afford to waste their time. But the poor young lady looking for information about thresh isn’t going to abandon an article just because it takes a minute to really get started. She has the time; otherwise she wouldn’t have sat down to look the information up to begin with. She’s going to head for the article that promises to tell her what thresh is and she’s going to at least scan down through a page or two before she moves on. We aren’t all on the clock for this kind of stuff.

     * When a person wants to know about a subject, there’s a chance they’ll just do lightning searches and scan the information. Us real people tend to give writers the benefit of the doubt. If it was all about the first paragraph, everyone would only write in single-paragraph articles. Most readers want more information, and we honestly will spend the time combing down through articles looking for satisfaction. Even after repeated experiences of reading halfway through a worthless article returned by a search engine folks will not generally stop giving any time to the next article. If anything, they’ll probably take more time choosing the next article to try.

I personally have a policy for certain searches: I will Google the topic, and then scoot past the first 7 or 8 pages of results to offset the SEO bandits. This is especially true if the returns on the first page look like first cousins of each other. If there’s too much inbreeding of the information returned on the first Google page, then I’m only going to get that slant and the results will be too biased for my tastes.

If I don’t want to read about cucumbers, I really don’t care how awesome your article on cucumbers is, or how optimized it is for search engines, or how many awards you got for it. Harsh but true – if my time is ever considered precious, I’m not going to spend it reading stuff I don’t want to read about. And if I do want to read about it, I’m still going to wait until I have enough spare time to do so. If I have only exactly 38 seconds, I’m not going to spend it looking up definitive articles on cucumbers.

When I am ready to read about bipolar disorder, I will give articles a few paragraphs to get their feet underneath them. If I’m on the market to read about this topic, I’m going to spend a minute. The writers of the first thirty articles probably understood the same thing and so page after page has the same basic Google summary. At that point I will take a moment to decide if I want to read one rather than the other, and I’ll probably spend at least a few minutes in several.

Right now the bandwagon everyone is jumping on is finding ways to compete for attention. That’s cool, that’s been true for writers for just ever. For folks who are getting paid per page view, or who are trying to write content for huge-content arenas, they gotta do whatever they gotta do.

For the rest of us who are writing content for the sake of the content and the reader, there are better ways to market our words. Yes, we still need to do things that get our words in front of the most pairs of eyes possible until our brands are built.

But seriously? Despite what market realities are highlighted by the latest user and browser studies, writers aren’t necessarily doing themselves a favor by assuming the average person out there is a hyperactive two-year-old. There must be a balance, and an audience will be able to tell the difference.

For my part, I don’t   SQUIRREL!

What was I saying?

7 comments:

  1. "I personally have a policy for certain searches: I will Google the topic, and then scoot past the first 7 or 8 pages of results to offset the SEO bandits. This is especially true if the returns on the first page look like first cousins of each other."

    I am so happy to hear I am not the only one who does this. I discovered long ago that the articles I was most interested in reading were on page 10 or page 50. I can tell when an article has been written with SEO in mind because they are usually as fascinating as reading someone's shopping list.

    For the most part, I find I rely very little on searches, anymore. If I want info on a medical condition, I go to WebMD or the CDC site. If I want to know which variety of tomatoes grow best in my region, I go to GardenWeb. If I want to learn how to do something, I go to YouTube.

    Outside of authority sites like those I mentioned, I find that the sites and blogs I appreciate most are the ones I discover through social media. Something a friend shared, or a blog by someone I know, like yours. And when someone writes from the heart, because they have a message to share, and because they want to connect with me, I can tell that, too.

    Do you see the trend changing? Do you feel that social media sharing of quality content will eventually render SEO useless?

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    1. Hi, Vicki! Thanks for reading!

      Yes, eventually these trends will change. Every report that tells me what the latest findings are saying... well, I don't know how controlled or manipulated the study was. Truthfully, writers are so paranoid about getting behind the curve that they sometimes blindly chase the bandwagon forever.

      Thankfully there are thousands of trusted, branded sites out there which we routinely turn to for movie reviews, or medical definitions, or cat videos. But they didn't make it overnight. So when someone comes along who wants to be the next Wikipedia or the next AllMusic (or better yet, replace them) with shortcuts and limited effort based on "Proven, reliable methods" then I shake my head.

      Writers are desperate to get noticed, like their next article is what the whole world needs. And maybe it is. They can't be faulted for doing what they must to get in front of eyes.

      I'm just saying: write me something I need, and you won't have to bludgeon me over the head with it. And if a writer does his or her DUE DILIGENCE, in time they will make it. But this get rich quick approach isn't what I call real marketing, no matter how many SEO researchers with stopwatches tell me otherwise.

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  2. Glad I'm not the only one who tries to outsmart Google! (And I, too, typically go straight to the journal sites.) Thanks for the inspiration to keep the faith.

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    1. Lisa, thank you for the comment. No, there are many of us who try to choose our content rather than just eat what Google serves us on the first plate. On some searches the same content appears repeatedly. Seriously?

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  3. Nice article, David. My writing is always about selling. Maybe not directly selling in a single article - but I want to create a sense in readers that they're coming to know, like and trust me. Who knows? Maybe somewhere along the way they might come to one of my workshops or become a client and want my coaching help writing their book. Fingers crossed - my writing directly impacts my income.

    So (raising hand) with great frustration I cop to the plea of trying to grab eyeballs with words as fast as possible.

    One of the reasons the time keeps going down on these metrics is because computer guys and gals are about speed - and visuals. Not copy or content. Talk with a graphic designer or web designer, get a beer in them and they'll admit - if they could, they'd design a website with all graphic elements and while space - no content. They would say that's beautiful, perfect and clean. And it would sell absolutely nothing. If I write a tagline for a client and it's eight words they'll say, "too long." But when I ask them a few questions it spills out pretty quickly that they know nothing about how emotionally compelling words can be. They only know they want more space for the visual.

    So writers fight back! Tell that graphic designer or web designer to go pound sand when he or she says you've got too many words. Ask them how much they know about online selling (That usually shuts 'em up.) Fight for your right to compel your reader to keep reading, fall in love with your words and maybe even your product or service offering. Do it. Do it now. Fight! *wink*

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    1. Sorry Denise, I messed up. My reply to your comment I below

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  4. Hi Denise (or "Unknown". Lol). Thank you for your comment! Not a thing wrong for writers to do what they must when trying to write for business purposes, so long as their efforts to get read don't cross ethical/moral/legal lines. When you really are in competition you do what ya gotta.

    A person running in an Olympic sprint have to have a particular strategy for their exertion. But a person who walks a mile or two daily for their health may not benefit by adopting the competitive sprintet's methods. Worse is if the mile walker doesn't understand the difference and thinks they have to sprint because a sprinter told them to.

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